Bel stores have been customer-centric as we focus on building Trust, credibility, assurance and good relationship with our customers.
We have made the best approach in keeping our customer’s minds at rest with their money as we assure of quality, originality, and authenticity all at affordable prices. Here are some of the measures we provide for your safe and endless shopping.
- Registered and Certified: Bel stores aren’t just one the unknown and uncertified stores but Bel Stores is a Certified and registered Store under the Nigerian Corporate Affairs Commission under the company law in the Nigerian constitution of 1999. For more registration info and certificate visit our about page here
- Walk-in Store: We aren’t just an E-commerce store, we now have a physical walk-in store at No 9 Udueze Mbaone Lane, Nnewi, Anambra state. See our office locations here
- Cash back policy: We have collaborated with Flutterwave and Pocket App to make sure that all our customers can call back for their money back after payment in 7 days if they are not satisfied with our service or our products. Unsatisfied customers can call back for their money when the order isn’t fulfilled. Read here on how to ask for a refund. Read about Flutterwave here
- Return Policy: Just as you can call back for your money, you can also return products purchased from the store back in the space of 7 days if not satisfied with the product. You can switch to another product in the store, total return or upgrade of products after being purchased from our store after 7 days of purchase.
- Reviews: Testimonies from satisfied clients is a big reason you can trust us as over 1000+ individual have made us their number 1 plug as we are consistent in our quality delivery of services and products. Our Customers are not the only ones giving testimonies but our affiliates always give us 5-star ratings because of our regular world-class delivery of products and services. Read some of our reviews here
- 24/7 Customer Service: We don’t Ghost our clients, we are always available to respond to all requests and queries just to give the best service to our customers. We have an AI readily available on our App and Website to answer and process all queries with the support of our readily available customer relations officer at 0906 057 5059. Message us on WhatsApp here
- Website and Mobile App: Our Ever dependable Website and Mobile App have been a reason to trust us as they are always up and running. Because they are machines and become weary, we have standby techies ready to fix bugs at the speed of light to keep us up and on track always to satisfy our customers. Download App here
Bel Stores is a registered e-commerce store with a walk-in store that has a functional app and website to satisfy their customers’ needs with the help of a professional customer relations team, while we use the Flutterwave payment option for payments, which puts our customers in a safe spot and assures them of getting their funds back in the space of 7 days after purchase, as lots of satisfied customers can attest to.
